Onsite Guide

Registration

  • What are the dates of GSX FY18?

    August 21–23, 2017 in Las Vegas, Nevada.

  • When should I arrive in Las Vegas?

    Everyone’s travel itinerary will vary, however, all attendees must arrive prior to Monday morning, in time for the Opening Global Session.

  • When should I depart from Las Vegas?

    GSX will officially end after the Global Celebration on Wednesday night. Thursday will be a travel day for most attendees, however some attendees may have Auxiliary Meetings and need to plan their travel accordingly. Departures prior to August 24 will require written approval by your director.

  • Is GSX mandatory?

    Yes, GSX is considered a mandatory event for all sellers.

  • What is the criteria to attend GSX in person?

    Please review the Attendance Policy for GSX FY18.

  • May I request an invitation to attend, even if I don’t meet criteria?

    Yes, once registration launches in June, individuals may submit an Employee Self Nomination stating their business case to attend. The submission will go through a review process and individuals will be notified of the decision within 7 business days.

  • When do I register?

    Registration is now open. Please register and select your hotel as soon as possible.

Sessions

  • When do I select my sessions?

    All sessions may be scheduled now through GSX Scheduler.

  • How are the session recommendations derived?

    Your recommendations are based on the categories and sessions you declared interest in during registration, the sessions you ultimately scheduled and The Hub activities you selected. If you are an Account Manager, your FY18 goal sheets are also factored into your recommendations, and weighted in higher importance if you have been at Cisco less than 2 years. We know once you arrive in Las Vegas, you may tweak the schedule you created earlier, so your recommendations will continue to change, based on what you do during GSX.

  • Where will sessions for GSX take place?

    All GSX sessions will take place in the Mandalay Bay Conference Center and the MGM Convention Center.

  • Will the sessions be available to view virtually?

    Yes, the Global Sessions will be available to the Sales Organization. All other sessions can be accessed on SalesConnect the week following GSX. Follow this link to watch the Closing Global Session broadcast on Wednesday, August 23 and please note you will need to be on the Cisco Network or VPN to do so.

  • Will my manager have visibility to the sessions I attend?

    Yes. New for GSX FY18, managers and employees can view all Super, Breakout and The Hub Sessions attendance activity via the individual’s personal Learn.Cisco.com

Travel

  • When do I book travel?

    Travel arrangements to Las Vegas, for approved GSX attendees, should be made now. Please visit CTN or CTC to make your reservations today.

  • Where can I learn more about the Executive Order impacting travel into the United States?

    Please visit Cisco’s Help Zone to learn more about the New Immigration Executive Order – U.S.

  • How do I request a visa or passport?

    If you need a passport please contact the proper Service Provider for your location. If you already hold a valid US visa, you do not require a visa letter. However, it is advisable to carry a 'Port of Entry' letter (Immigrations letter) to clear immigration checks. You can submit your Port of Entry letter request through the Visa Request page by selecting 'Yes' for the question 'Do You Have a Valid Visa?'

  • When do I make my hotel reservation?

    Hotel reservations should be made now through the GSX Registration tool. Any hotels booked outside of this method will not be reimbursed by Cisco.

  • May I choose my own hotel?

    Yes, you may select your hotel from a list of approved GSX hotels. Reservations will be made on a first come, first served basis.

  • What hotels are available?

    The GSX attendee hotels are: Aria, Bellagio, Cosmopolitan, Delano, Mandalay Bay, MGM Grand, Signature and Vdara.

  • Will I be required to share a room?

    Yes, attendees are required to room share. If you do not wish to share a room, you will have the option, during registration, to select and pay 50% of the nightly rate on your own. This will be considered a personal expense and will not be reimbursed by Cisco. Alternatively, you can request an exception, also during the registration process. All exceptions will be reviewed by Cisco HR/ER and you will be informed if your request for a single room is approved.

  • How do I add additional nights to my hotel?

    If you are extending, please call the hotel directly, after you have received your GSX hotel confirmation, to book additional nights. Note you will need to book at the hotels prevailing rate as GSX is not contracted for additional nights.

Onsite Transportation

  • How do I get from the airport to the hotel?

    Complimentary GSX airport transfers from the Las Vegas McCarran International Airport to GSX hotels will be provided to attendees arriving on Saturday, August 19 and Sunday August 20; and departing on Thursday, August 24. Anyone arriving or departing outside of these dates will need to arrange their own transportation as the complimentary shuttles will not be provided. Depending on the terminal and arriving airline, attendees may have to take an airport tram to the corresponding terminal. Attendees should look for GSX transportation staff in red shirts holding a GSX sign. Prior to departing the Las Vegas airport, attendees must bring all personal belongings and luggage before boarding a shuttle to the GSX hotels.

    Hotels included in the GSX conference shuttle route:

    • Mandalay Bay / Delano
    • MGM / Signature
    • Cosmopolitan
    • Aria
    • Vdara
    • Bellagio
  • How do I get from my hotel to the Mandalay Bay Convention Center and the MGM Grand Convention Center?

    Shuttle transportation will be provided from all GSX hotels that are not within walking distance. Arrivals and departures will be at hotel locations as indicated below.

    • Aria – shuttles will pick-up from Tour and Travel Lobby
    • Bellagio – shuttles will pick-up from Tower Ballroom Lot
    • Cosmopolitan – shuttles will pick-up from Tiffany Lot - between Cosmopolitan and Bellagio Hotels
    • Mandalay Bay, Delano – shuttles will pick-up from Shark Reef Entrance
    • The Signature, MGM Grand – shuttles will pick-up from MGM Conference Center
    • Vdara – shuttles will pick-up from Front Entrance

Meals

  • Where do I get Meals?

    Breakfast

    Breakfast will be served starting at 6:00 a.m., at all GSX hotels, prior to sessions.


    Location:

    • Aria: Level 3, Ironwood Ballroom
    • Bellagio: Level 1, Tower Ballroom
    • Mandalay Bay: Conference Center, Level 1, Bayside C
    • MGM Grand: Conference Center, Level 1, Marquee Ballroom
    • The Cosmopolitan: Level 3, Castellana and Gracia Ballrooms
    • Vdara: Lobby Level, Silk Road and Vinoly Rooms

    Lunch

    Monday


    Lunch will be served at MGM Grand for Americas Region/Segment Session attendees and at Mandalay Bay for all other Region/Segment Session attendees. Locations:

    • MGM Grand: Conference Center, Level 1, Marquee Ballroom and Grand Ballroom
    • Mandalay Bay: Conference Center, Level 1, Bayside C

    Tuesday and Wednesday


    Lunch will be served at the Mandalay Bay. In the Main Hall, there will be several food stations providing a variety of cuisine options. Alternatively, a grab-and-go style option called Lunch Bytes will be available in The Hub. Locations:

    • Mandalay Bay: Conference Center, Level 1, Bayside C
    • Mandalay Bay: The Hub

Safety and Security

  • Who is overseeing security at GSX?

    Global Protective Services (GPS) is overseeing security at GSX FY18. They will be working together with Cisco Human Resources to ensure the safety, security and well-being of all Cisco Employees attending GSX.

  • Where can I locate HR/GPS onsite in Las Vegas?

    Global Protective Services and Cisco Human Resources can be found at the Mandalay Bay, South Convention Center, Level 3, Palm A.

  • Who do I call in a non-life threatening emergency?

    Contact Cisco’s Security Facilities Operations Center at +1-800-206-5647 or +1-408-525-1111. Select option 4, for GSX and the operator will escalate any issues to the on-call GPS Manager. Alternatively, contact an onsite GSX team member or security officer for assistance.

    The Operations Center number may also be used for any assistance (security, employee relations or medical support) that is required after normal GSX operating hours. In an emergency, however, please call 911 immediately.

  • Who do I contact for security assistance within the Mandalay Bay and MGM Grand properties?

    In case of an emergency inside the Mandalay Bay and/or MGM Grand properties, please DO NOT call 911 by mobile or other phone. For Mandalay Bay, please call +1-702-632-7911 or 77911 (house phone) and for MGM Grand, please call +1-702-891-3600 or 5-3600 (house phone). These numbers will connect you to the hotel security offices who will contact 911 for the emergency. It’s important to note emergencies inside large facilities like our GSX Hotels require careful coordination in order to get the right emergency service providers to the scenes as quickly as possible. Calls directly to 911 may delay the emergency services response.

  • What medical support can I expect while at GSX?

    During GSX operating hours, the onsite Minor Injuries Clinic is available for basic medical needs. These non-emergency primary care needs include but are not limited to: dehydration, blisters, falls, alcohol poisoning, general illness, sleep deprivation, jet-lag, fatigue/exhaustion and mental stress.

    The Minor Injuries Clinic will also handle any walk-in patients who have more serious conditions, such as heart concerns, severe infection’s etc. by stabilizing their condition and arranging for transport to the nearest medical emergency center.

    GSX attendees can reach the Minor Injuries Clinic by calling +1-702-255-0203 or by visiting one of the clinics during operating hours listed below.

    Minor Injuries Clinic at Mandalay Bay
    North Convention Center
    Shell Seekers B
    Hours of Operation:

    • Sunday: 12:00 p.m. - 5:00 p.m.
    • Monday: 6:00 a.m. - 7:00 p.m.
    • Tuesday: 6:00 a.m. - 7:00 p.m.
    • Wed: 6:00 a.m. - 4:00 p.m.

    Minor Injuries Clinic at MGM Grand
    Conference Center
    Level 1, Room 102
    Hours of Operation:

    • Sunday: 12:00 p.m. - 5:00 p.m.
    • Monday: 6:00 a.m. - 6:00 p.m.
    • Tuesday: 6:00 a.m. - 12:00 p.m.
    • Wed: 10:00 a.m. - 7:30 p.m.
  • Where are the nearest Urgent Care Facilities located?

    If the Minor Injuries Clinic is not available, please consider visiting one of the facilities listed below.

    Healthcare Partner’s Wynn Urgent Care
    4880 S. Wynn Rd.
    Las Vegas, NV 89103
    +1-702-871-5005

    Desert Spring Hospital
    2075 E. Flamingo Rd
    Las Vegas, NV 89103
    +1-702-733-8800

    Sunrise Hospital
    3186 S. Maryland Pkwy
    Las Vegas, NV 89103
    +1-702-731-8000

    University Medical Centre
    1800 W. Charleston Blvd
    Las Vegas, NV 89103
    +1-702-383-2000

Additional Questions

  • Will there be an Open Evening?

    Yes, Tuesday, August 22 will be an Open Evening, providing an opportunity for you to network with your team, meet new colleagues or relax on your own. Take a look at the options and discounts and if you’re activity includes more than 20 people, please make sure it’s registered in the Global Meetings and Events portal. You’ll be glad you did when it comes time to submit for reimbursement and, remember, your activity should be kept to no more than 50 attendees to keep things informal.

  • Is there a list of the Auxiliary Meetings happening at GSX FY18?

    Yes, please review the complete list and contact the meeting organizer if you need assistance.

  • How do I contact the GSX Team?

    Please send an email to gsx@external.cisco.com or call the GSX Contact Center.

    RTP - 1.919.574.3907 / 85743907
    San Jose - 1.408.902.0672 / 89020672
    Sydney - 61.2.8446.2869 / 86122869
    Amsterdam - 31.20.485.4677 / 83124677
    UK - 44.20.8824.7351 / 84447351

  • Is there a Mother’s Room available for GSX attendees?

    Yes, the Mother’s Room will be open during GSX hours at Mandalay Bay North Convention Center, Magellan Boardroom.

  • Where can I find the Reflection Room at GSX?

    The Reflection Room will be available for you to collect your thoughts and unwind from the day at Mandalay Bay North Convention Center, Tropics A.

  • Is there a mobile app for GSX FY18?

    Yes, please download GSX Mobile now from eStore: cs.co/gsxmobile

  • How do I get help if I am having Wi-Fi issues?

    Please confirm you are using the proper attendee SSID = CISCOGSXFY18 and Password = gsxownit

    2.4Ghz hot spots are located in the Mezz and Vista lounges only. All other areas are 5Ghz only.

    If you are still having issues, please text ‘WIRELESS’ to 1-844-291-1620 to chat with network support. Message & Data Rates May Apply.

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